TheChartEye is a subscription service that delivers algorithmic trading signals (from a set of specialized models, currently AURUM Circle and CIPHER), AI-generated market commentary, and an on-demand Iris AI chart analyst feature, via Telegram. Depending on your subscription tier, you may also connect your own broker account to execute signals automatically through an Expert Advisor (EA) you install and run yourself.
Nothing TheChartEye provides — signals, AI commentary, or AI chart review feedback — is personalized investment advice, a recommendation to buy or sell any financial instrument, or a guarantee of any outcome. You are solely responsible for your own trading decisions. See our Risk Disclosure for the full risk statement, which forms part of these Terms.
Signals and AI commentary are delivered on a best-effort basis via Telegram. We don't guarantee uninterrupted delivery, and a delayed or missed signal is not a breach of these Terms. The Iris AI chart analyst feature lets you upload a chart screenshot (and optionally your own written analysis) to receive Claude's written feedback; this is commentary on what the chart shows, not a signal, and is generated by a third-party AI model (see Privacy Policy for what data that involves sending to our AI provider).
If you subscribe to the Complete plan, you will run our EA (Expert Advisor) on your own MT5 terminal, connected to your own broker account, using an API key unique to you. You configure your own risk settings (risk per trade, maximum lot size) and can pause or disable automated execution at any time. You separately authorize this by [SIGNATURE/CHECKBOX MECHANISM — describe your actual signup-flow acknowledgment here] before your EA is enabled. We do not have custody of your funds, do not place trades on your behalf outside of your own EA's execution of published signals, and are not a party to your relationship with your broker. You are responsible for your broker's own terms, margin requirements, and execution quality.
You agree not to: share your account or API key with anyone else; attempt to reverse-engineer, scrape, or resell our signals or commentary as your own service; use the Iris chart analyser feature to upload content you don't have the right to share; or attempt to circumvent subscription tier limits or rate limits.
TheChartEye, the TheChartEye logo, and the names of our signal models (including AURUM Circle and CIPHER, and any model we add later) are our property. You may not use them without our permission. You retain ownership of any chart images or notes you upload; you grant us a license to process them solely to provide you the Iris chart analyser feature (see Privacy Policy).
To the maximum extent permitted by law, TheChartEye and its operators are not liable for any trading losses, lost profits, or indirect or consequential damages arising from your use of our signals, commentary, Iris feedback, or automated execution feature. Nothing in these Terms limits liability that cannot be limited under applicable law (e.g. for fraud, or death or personal injury caused by negligence — not practically relevant here, but standard to state). [This clause needs solicitor review — the appropriate scope of a liability exclusion depends on your actual regulatory position and jurisdiction.]
We may suspend or terminate your access if you breach these Terms, or if required by law or by a payment processor. You may stop using the service and cancel your subscription at any time.
We may update these Terms from time to time. We'll post the updated version here with a new "Last updated" date; continued use after a change means you accept the update.
These Terms are governed by the laws of England and Wales. [Confirm this matches your actual entity's registration and where you intend to enforce/be sued — a solicitor should confirm this against your subscriber base's likely jurisdictions too.]
Questions about these Terms: [SUPPORT EMAIL]